Below is a list of the most frequently asked questions about our cleaning services. I hope they will be helpful.

What towns do you service?

We provide cleaning services for San Francisco, San José,  Bay Area , Silicon Valley North California

Is a long-term contract required for service?

Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.

What types of facilities do you clean?

We specialize in cleaning commercial spaces including offices, restaurants, Educational, and government facilities

Do you bring your own cleaning supplies and equipment?

Yes, we provide all necessary cleaning supplies and equipment. We use professional-grade products tailored to the specific needs of commercial spaces.

Are your cleaning staff insured and bonded?

Absolutely. All our cleaning professionals are fully insured and bonded to ensure your property is protected.

How do you ensure the quality of your cleaning services?

We implement strict quality control measures, including regular inspections, employee training, and customer feedback, to maintain the highest standards.

Do you offer green or eco-friendly cleaning options?

Yes, we offer eco-friendly cleaning services using non-toxic, environmentally safe products suitable for commercial environments.

How can I schedule a cleaning service for my business?

You can easily schedule a cleaning service by contacting us through our website, phone, or email. We offer flexible scheduling to meet your business needs.

What is your cancellation policy?

We require at least 48 hours' notice for cancellations. Cancellations made within 48 hours may incur a fee depending on the service agreement.

What payment methods do you accept?

We offer flexible billing options, including monthly invoicing and online payment portals. Payment terms are typically net 30 days, but we can customize terms to fit your company’s requirements.

Do I need to be on-site during the cleaning?

No, you do not need to be on-site. Our professional team is trained to work independently, and we can arrange access to your premises according to your preferences.

Do you offer after-hours or weekend cleaning services?

Yes, we understand the importance of minimizing disruptions to your business operations. We offer flexible scheduling, including after-hours and weekend cleaning services, to accommodate your needs.

What if I’m not satisfied with the cleaning service?

Your satisfaction is our priority. If you're not satisfied with any aspect of our service, please contact us within 24 hours, and we'll address the issue promptly.

How do you handle security in sensitive areas like government facilities?

We take security very seriously, especially in sensitive areas. Our staff undergo thorough background checks, and we comply with all security protocols required by government facilities.